Related Article: How to Check Ping on Windows? Perform a Ping Test Now! Solution 9. When it finishes, copy and paste the results into your post for further help. Enter an address like set the number of pings for about 100, and start the ping. Open Applications > Utilities > Network Utility and select the Ping tab. Right-click mark, drag over the text, copy by hitting Enter, and then hit Enter to paste the ping result into your post for further help. In the output, check to see how often a Request timed out message appears and the time=XXms part of each reply is as low as possible, below 100ms under ideal circumstances. Let the output run for around one minute and stop it by pressing “ Ctrl + C”. to confirm that there is no problem with the hardwired.Īlso, you can run a ping test to help you solve the Internet accessing problem. Therefore, just check for all your internet-related cables, fasteners, F connectors, splitters, coax, etc. Here for on network connection problem, it may simply due to the unstable connection of the wire/cables. After struggling among nearly all advanced fixes without success, you may get your issue fixed by a simple action. Sometimes, a seemly “serious” problem isn’t caused by complex reasons. If this is the case, clear your cache files will solve the “wifi no internet access but connected” problem. There is also a chance that a large amount of cache on your machine preventing you from connecting to your Internet. Then, check to see whether your internet connection is recovered or not. Therefore, if you can’t connect to the Internet, you can try to disable or turn off the security applications on the devices that have no Internet access. Sometimes, your antivirus programs may interrupt and block your network connection. Then, try to fix it or just replace the old router with a new one. If you can normally connect to the network without a router, it means that the problem is caused by your router. If the device(s) is(are) able to surf the Internet, you have successfully solved the problem. Finally, click Restart This Device.Īfter resetting, check the device(s) that cannot connect to the network before seeing the result. Scroll down to select the Internet option. For modem factory reset, just unplug and re-plug it. The second way to fix the “wifi showing connected but no internet access” issue is to reset your modem to factory defaults. If you still can’t access the Internet, go to the next solution. Or, you can just reset your gateway to factory specs to try to handle the problem. Just power off/unplug your gateway, wait for several minutes or so, and power on/re-plug the gateway again to see whether you can connect to your Internet or not. The most common method to fix the “no Internet access” issue is to restart the gateway. Tip: Remember to power-cycle your modem every time you connect a new device to it.